The consumer entertainment electronics industry have specific requirements in reverse logistics. R&R works with many of the leading brands to manage their product returns. Manufacturers often do not know who their customers are, since products are mainly sold through the retail channel. The product return may be their first direct contact with the customer. R&R can help create a customer-friendly return solution that allows manufacturers to manage an efficient product return system. 
R&R offers returns management services, for high-end consumer entertainment electronics goods manufacturers to ensure that consumer product complaints are handled efficiently, to ensure that your customers always have a working product in their hands. Our Test & Repair services will help to determine if a repair is economically feasible, and if work needs to be performed. If repairable, we are capable in repairing the product to meet manufacturer specifications, thus allowing the product to be re-introduced into your customer marketplace.
By outsourcing reverse logistics to R&R, Manufacturers & OE's of high-end consumer entertainment electronics products, can enjoy valuable savings in terms of reduced shipping costs (Re-Export, Re-Import), decreased parts inventory holding costs and savings on facilities costs.
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