Repair & Return was formed in the year 2001, initially with the entity being called Reverse Logistics India Pvt. Ltd., and later rechristened as Repair & Return Technology (India) Pvt. Ltd. (R&R)
In the year 2007, Repair & Return signed a joint venture agreement with Sequel Technology Ltd. Hongkong for repairs of LCD Panels. Sequel for the past thirteen years, has carved a niche in the business of Repair and AMS (After Market Services) and is geared up to cater to the needs of the Consumer Electronics and Communication Industries.
R&R is a true end-to-end return management solutions company catering to both International & Domestic Manufacturers. R&R offers a diverse portfolio of technical services for products including Consumer Entertainment, Telecom & Wireless products.
Technical Services Include
Testing
Re-Work
Repair
Refurbishing
Asset Recovery
Re-deployment
Value Advantage to Customer
We bring value advantage to the customer, by way of our unique approach in the services rendered to customers. They can summarised as:-
Independent evaluation of the product to ascertain defects
Actual repair process
Parts recovery and re-use
Best-in-class repair & testing facilities and equipment
Web based software for customers with full order detail visibility, returns management and service gestures via user desktop console
Transparency and Commitment to Customers
With a view to strengthening and building long term relations with customers, we ensure transparency in terms of sharing knowledge and educate the customer about the process, approach and methods involved during the entire customer engagement lifecycle.
|
Close
Close
